Hungarian firms lag behind the international average in automation and AI

The majority of companies are digitally immature when it comes to automating HR processes, according to a recent survey. But workers are not nearly as fearful of the advance of AI as we might think: only ten per cent think AI would actually threaten their jobs. The research sought to answer the question of what job seekers, workers and employers can expect in the near future as technology rapidly changes. While there is a wide divergence between employers and employees in their attitudes towards AI, both sides agree that the area where AI could add the most value to the world of work is currently in training and learning. This is among the findings of Jobsgarden's research, which was based on the responses of five hundred respondents from employers and employees.

The research found that more than half of companies are not using AI-based technology in HR at all. "Hungary is lagging behind the international average, and the use of AI and automation in HR is not yet widespread among employers and employees. However, 62 percent of companies responded that they will address this issue in the near future. On the employees' side, a large proportion of them are not worried about AI taking their job away, with only 10 percent saying they are afraid that AI will threaten their job," said Eva Paulovics, managing director of Jobsgarden.

Most used in recruitment and onboarding

The survey found that companies use automation most in recruitment and onboarding among HR processes. The responses suggest that job seekers are not really exploiting its potential, preferring to use it for smaller subtasks such as translation. But they don't use it to prepare for an interview or write their CV, nor do they use AI to take a professional photo. On the business side, however, the scope is wider for companies that use this technology. Several places already have virtual chatbots to answer questions about policies or automated training software to train new recruits," adds Eva Paulovic. In our workplace digitalisation projects, we are also seeing more and more companies embarking on automation and AI transformation, which can generate significant savings or profit growth in the short term. Although Hungary is lagging behind the international average in this field, more and more companies are becoming interested in this area. Some are holding off - mainly because of the investment required or because they are not yet convinced of the return on investment - but there are also privacy concerns for non-targeted solutions," the research showed.

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